The development of a multi-dimensional reporting system for monitoring operations and the decision of the administrators. study case of Halal Science Center Chulalongkorn University, Pattani Office

Abstract

The Halal Science Center Chulalongkorn University at Pattani Office was established in 2009 with the primary mission of developing areas according to the Indonesia-MalaysiaThailand Growth Triangle (IMT-GT) through the project to increase personnel potential from the border provinces in the southern region until now. In addition, must report the performance of the various activities Performance in finance, supplies, content, people, public relations, Etc. Through weekly reports. The Executive Committee of The Halal Science Center Chulalongkorn University's monthly report and the report found that have the problem of the past operations cannot see the overall picture of the whole operation. Therefore, this research was conducted to develop a system for monitoring and reporting the performance in a multi-dimensional format and testing the users' satisfaction. So, results of the study showed that the multi-dimensional performance tracking and reporting system had been developed with Microsoft Excel that can reduce the operating time reduce about 70.00%, while Users of the monitoring and reporting system have an outstanding level of satisfaction from 15 total users.