Elements of Quality Management in Software Process: A Formalised Approach


  • Kamal Uddin Sarker Universiti Malaysia Terengganu
  • Aziz Bin Deraman Universiti Malaysia Terengganu




Software Quality Management, Methodology, Formalized Approach, Virtual Management, Sustainability Practice


A software project is commenced to accomplish according to the plan and allocated budget that should satisfy users’ requirements and integrate quality factors. But, till now significant numbers of software projects delivered without obligatory functionalities and qualities. Informal practice in communication, documentation, and management show weakness in time control, change control, and risk mitigation; as a result, the project exceeds time, budget, and scope. This paper proposes a formalized approach for software project management with embedded quality elements. This formalized approach is validated by 34 professionals and found that it is suitable for medium to large projects for any standard organization. In addition, an expert has compared the model by analytical hierarchy process with commonly used methodologies and found that it is better in terms of scope, schedule, risk, resources, documentation, instance change, quality, and human management besides sustainability practice. The quality management is formalized in such a way that encourages the practice of international standardization guidelines to continuous improvement of the project handling processes that would improve the quality of products.




How to Cite

Uddin Sarker, K. ., & Bin Deraman, A. . (2021). Elements of Quality Management in Software Process: A Formalised Approach. RSF Conference Series: Engineering and Technology, 1(2), 40–49. https://doi.org/10.31098/cset.v1i2.473