FIRDAUSI, A. S. M.; RINJANI, T. G.; RELIGIA, Y.; NAINGGOLAN, D. S. Customer Relationship Management (CRM) Based Artificial Intelligence (AI): A Bibliometric Analysis. RSF Conference Series: Business, Management and Social Sciences, [S. l.], v. 5, n. 2, p. 49–58, 2025. DOI: 10.31098/bmss.v5i2.941. Disponível em: https://proceeding.researchsynergypress.com/index.php/rsfconferenceseries1/article/view/941. Acesso em: 21 oct. 2025.