SUSANTA, S.; INDARWANTA, D.; NOVIANTI, D.; SAPTONO, T. Impact of e-Satisfaction on Customer Engagement and Loyalty in E-Commerce. RSF Conference Series: Business, Management and Social Sciences, [S. l.], v. 5, n. 2, p. 500–508, 2025. DOI: 10.31098/bmss.v5i2.1006. Disponível em: https://proceeding.researchsynergypress.com/index.php/rsfconferenceseries1/article/view/1006. Acesso em: 21 oct. 2025.