[1]
Purnamasari , D.I. , Saepudin , A. , Permadi , V.A. and Agusdin, R.P. 2021. Implementation Five-Construct Model to Determine Factors that Affect Customer Satisfaction in The Online Leathercraft Industry. RSF Conference Series: Business, Management and Social Sciences. 1, 3 (Oct. 2021), 337–346. DOI:https://doi.org/10.31098/bmss.v1i3.346.