Rajagukguk JR, Wibowo BA. Study of Customer Satisfaction Index on The Reliability of Motor Services Using the ServQual Method In The Educational Environment : Case Study At Stap One Workshop. IHSATEC [Internet]. 2022 Dec. 14 [cited 2026 Mar. 5];15(1):232-44. Available from: https://proceeding.researchsynergypress.com/index.php/ihsatec/article/view/615