1.
Azzahro’ S, Syairuddin B. Model Kano and Servqual in QFD (Quality Function Deployment) Integration to Improve AHASS Customer Satisfaction. Proc. of the International Conference Multidisciplinary Res. for Sustainable Innovation [Internet]. 2024Aug.12 [cited 2024Sep.17];1:25-33. Available from: https://proceeding.researchsynergypress.com/index.php/icmrsi/article/view/780