Mental Workload Affected Job Performance via Work Stress at Employees of Samarinda Probation Center

Abstract

Work execution can be affected by various mental disarrangements shown via work push caused by representatives encountering intemperate mental workloads. This reason can be considered a research objective, especially to study how mental workloads affect job performance through work stress in Samarinda Probation Center employees. This research used a census of all representatives, or forty employees, at the Samarinda Probation Center. SmartPLS 4 was used to conduct structural equation modelling with a partial least squares technique to examine the data obtained from the scale. Based on the findings, it was determined that mental workload positively and significantly affected work stress, that mental workload positively and significantly affected job performance, that work stress positively and significantly affected job performance, and that mental workload positively and significantly affected job performance via work stress.