Impact of Investment, Use of Information Technology on Organizational Performance. Study on the Tourism Industry in the Special Region of Yogyakarta


  • R. Heru Kristanto H C Universitas Pembangunan Nasional Veteran Yogyakarta
  • Tugiyo Tugiyo Universitas Pembangunan Nasional Veteran Yogyakarta



IT investment, use, IT perception, future orientation, technology orientation


This research aims to analyze the impact IT investment, usage, perception of IT, technology orientation and future orientation on against organizational performance. The object of research in the Tourism Industry, Tourism manager in Yogyakarta. This research model uses mediation regression. Explanatory factor analysis using the SEM - PLS model statistical tools. The results showed that: 1) The use of  information technology has an effect on organizational performance. 2) Information technology for decision making affects organizational performance. 3) Future orientation affects organizational performance. 4) The level of investment has an effect on future orientation. 5) Perceptions of information technology have an effect on future orientation. 6) The use of information technology has an effect on future orientation. 7) Technology orientation affects organizational performance. 8) The level of investment has an effect on technology orientation. 9) Perceptions of information technology affect technology orientation.


Antoncic B & Hisrich R. D, 2001. Intrapreneurship: Construct refinement and cross-cultural validation ”Journal of Business Venturing, 16: 5 pp. 495-527.

Atzeni GE & Carboni, O. A, 2001. The Economic Effect of Information Technology Firm Level Evidence From the Italian Case.

Callahan MC & Gabriel EA & Smith R. E, 2009. The Effects of Inter-Firm Cost Correlation, IT Investment, and Product Cost Accuracy on Production Decisions and Firm Profitability. Journal of Information Systems, 23: 51-78.

David, Fred & David, Foster, 2016. Strategic Management. Concepts & Cases. 15th Edition, Pearson Educated, London

Greene, William, 2012. Econometric Analysis. Seventh Edition, Pearson New York.

Hitt, Irreland & Hoskisson, 2015. Strategic Management. Competitiveness & Globalization. Concepts & Cases. 15th Edition, Thomson South-Westrn Australia.

Hu Q & Quan J. 2004. Evaluating the impact of IT investments on productivity: a casual analysis at industry level, International Journal of Information Management. 25, 39-53.

Kim JK & Xiang JY & Lee S. 2009. The impact of IT investment on firm performance in China: An empirical investigation of the Chinese electronics industry. Technical Forecasting & Social Change, 73, 678-687.

Loudon, Kennet & Loudon, Jane, 2012. Management Information System. Managing the Digital Firm. Pearson Prentice Hall, 12th Edition, NY.

Morris, SA & Strickland, TH 2008. Exploration of Information System Process Improvements and Firm Performance, Journal of Computer Information Systems 49: 86-91.

Pang, H., 2018. The impact of information technology on US commercial banks: Who is the winner / loser ?. Unpublished working paper. Arizona State University.

DIY Tourism Statistics 2019, DIY Tourism Office, 2020.

Tanoglu I. & Basoglu N 2005. Exploring the relationship between information technology diffusion and managerial decision making ”Proocedings of PICMET'05.

Turban, Volonino & Wood, 2013. Information Technology for Management. Advancing, Sustainable, Profitable for Business Growth. Pearson Prentice Hall, 9th Edition, NY.

Wooldridge, Jeffry, 2014. Introductory Econometric. A Modern Approach. 5th Edition. South-Western Cengage Learning, United Kingdom.

Zahra S. A 1993. Environment, corporate entrepreneurship and financial performance: A taxonomic approach. Journal of Business Venturing 8: 319-340.

Zehir C. & Yolmaz E. & Velioglu H. 2008. The Impact of Information Technology Practices and Organizational Learning on Firm Innovation and Performance, Journal of Global Strategic Management 2: 24-37

Zehir; Muceldili & Celep (2010). The Impact of Information Technology Investments on Firm Performance in National and Multinational Company. Journal of Global Strategic Management, vol.4, June.