The resistance of social media adoption to SMEs in Yogyakarta: Exploratory Study
DOI:
https://doi.org/10.31098/ebs.v1i1.77Keywords:
adoption resistance, attitudes, manager support, organizational readiness, knowledgeAbstract
This study explores the instruments used to measure the resistance to social media adoption in Yogyakarta SMEs. A survey of 100 respondents was conducted on SMEs using a questionnaire. Data analysis using SEM-PLS. This study's results indicate that the instruments used to measure organizational readiness, top manager knowledge, maximum manager support, and attitudes have good validity and reliability. Another researcher can use this study's results for further research related to adoption resistance SMEs.References
Abeysinghe, G., Aisha, Y., & Alsobhi. (, 2013). Social media readiness in small businesses.International Conference on Information System (IADIS 2013). At Lisbon, Portugal.
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211.
Alford, P., & Page, S.J. (2015). Marketing technology for adoption by small businesses.The Service Industries Journal 35(11/12), 655–669. https://doi.org/10.1080/0264 2069.2015.1062884.
Awa, H. O., Nwibere, B. M., & Inyang, B. J. (2010). The uptake of electronic commerce by SMEs: A meta-theoretical framework expanding the determining constructs of TAM and TOE frameworks. Journal of Global Business & Technology, 6(1), 1-27.
Chandra, S., & Khumar, K. N. (2018). Exploring Factors Influencing Organizational Adoption of Augmented Reality in E-commerce: Empirical Analysis UsingTechnology–Organization– Environment Model. Journal of Electronic Commerce Research, Vol 19, No 3,
Chang, K. P., & Graham, G. (2010). E-Business Strategy in Supply Chain Collaboration: An Empirical Study of B2B E-commerce Project in Taiwan". International Journal of Electronic Business Management. Vol. 10, Issue 2, pp, 101-112.
Chiu, Chui-Yu., Chen, Shi., & Chen, Chun-Liang. (, 2017). An integrated perspective of TOE framework and innovation diffusion in broadband mobile applications adoption by enterprises. International Journal of Management, Economics, and Social Sciences. Vol. 6, Iss. 1, pp. 14-39.
Chong, Josephine L.L., & Olesen, Karin (2017). A Technology-Organization-Environment Perspective on Eco-effectiveness: A Meta-analysis". Australasian Journal of Information Systems. Vol 21, pp. 1-26.
Chong, A.Y.-L., Ooi, K.B., Bao, H., & Lin, B. (2014). Can e-business adoption be influenced by knowledge management? An empirical analysis of Malaysian SMEs. Journal of Knowledge Management. Vol. 18 No. 1, pp. 121-136.
Dahnil, M.L., Marzuki, K.M., Langgat, J., & Fabeil, N.F. (, 2014). Factors influencing SMEs' adoption of social media marketing. Procedia – Social and Behavioral Sciences 148, 119–126. https://doi.org/10.1016/j.sbspro.2014.07.025
Galliers, R. D., & Leidner, D. E. (2014). Strategic information management: challenges and strategies in managing information systems. United Kingdom, Routledge.
Ghobakhloo, M., Arias-Aranda, D., & Benitez-Amado, J. (2011). Adoption of e-commerce applications in SMEs, Industrial Management & Data Systems, vol. 111, no. 8, pp. 1238-1269.
Hugoson, M.-A., Magoulas, T., & Pessi, K. (2010). The impact of enterprise architecture principles on the management of IT investments. Proceedings of the European Conference on Information Management & Evaluation, 152-159.
Joseph, R. (2010). Individual Resistance to IT innovations, Communication of the ACM, vol 53 no. 4.
Matikiti, R., Mpinganjira, M., & Roberts-Lombard. (, 2018). Application of the Technology Acceptance Model and the Technology–Organization–Environment Model to examine social media marketing use in the South African tourism industry. Journal of Information Management. 20. 10.4102/sajim.v20i1.790.
Matikiti, R., Afolabi, B., & Smith, W. (2012). "Empirical evidence on the usage of internet marketing in the hospitality sector in an emerging economy and its relationship to profitability." International Review of Social Sciences and Humanities. Vol. 4(1), pp. 181–197.
Muriithi, Samuel. (, 2017). "African Small and Medium Enterprises (SMEs) Contributions, Challenges, and Solutions." International Journal of Research & Reflection in Management Science. 5. 13.
Pavlou, P. A., & Fygenson, M. (2006). "Understanding and prediction electronic commerce adoption: An extension of the theory of the planned behavior." MIS Quarterly. 30(1), 115143.
Pearson, J. M., & Grandon, E. E. (2005). An empirical study of factors that influence e-commerce adoption/non-adoption in small and medium-sized businesses. Journal of Internet Commerce, 4(4), 1-21.
Piaralal, S. K., Nair, S. R., Yahya, N., & Karim, J. A. (2015). An integrated model of the likelihood and extent of adoption of green practices in small and medium-sized logistics firms. American Journal of Economics. Vol. 5(2), pp. 251-258.
Praveena, K. & Thomas, S. (2014). "Continuance intention to use Facebook: A study of perceived enjoyment and TAM."International Journal of Industrial Engineering and Management 4(1), 24–29.
Rogers, E. (2003). Diffusion of innovations, 5th ed., New York, NY: The Free Press.
Senff, C., Carvalho, G., Veiga, C., Duclós, L., & Pancote, A. (2015). Enterprise architecture maturity stages: A cluster analysis in Brazilian small businesses. African journal of business management. 9. 501-512. 10.5897/AJBM2015.7799.
Shen, G.C. (2015). How quality of life affects intention to use social networking sites: Moderating role of self-disclosure. Journal of Electronic Commerce Research. 16(4), 276–289.
Sugandini, D., Effendi, M. I., Istanto., Y., Arundati, R., & Rahmawati, E.D. (2019). Technology-Organization-Environment Model and Technology Acceptance Model in the Adoption of Social Media Marketing on SMEs Tourism. Journal of Environmental Management and Tourism. Vol. 10, no. 4, pp. 878-885. DOI: https://doi.org/10.14505//jemt.10.4(36).19.
Thomason, S., Simendinger, E., & Kiernan, D. (2013). "Several determinants of successful competition in small business." Journal of Small Business & Entrepreneurship. 26. 15-28. 10.1080/08276331.2012.761800
Thong, J. Y. (1999). An integrated model of information systems adoption in small businesses. Journal of Management Information Systems. Vol. 15, no.4, pp.187-214.
Wright, D. B. (2017). A Framework for Research on education with technology. Frontiers in Educ., 12 April 2018. https://doi.org/10.3389/feduc.2018.00021
Downloads
Published
Issue
Section
License
Copyright Notice
1. Author and Manuscript
- The author whose name appear in the above statement is declaring that he/she is the author of the stated manuscript
- All of the authors, if any, has already aware of this agreement and give consent for the mentioned name to act on their behalf
2. Validity
- The author stated that the manuscript is original and has never been published elsewhere.
- The author has obtained permissions from other contributors, if any
- The author has specifically mentioned and cited all external materials properly
- Note: External materials refers to any material, writings, figures, tables, illustrations, or any other materials which is not being produced, made, or patented by the author
- The author holds the sole responsible should there are any mistyping; unclear citation and holds responsible should there are any inappropriate manners such as unlawful, breaches, obscene, or any other reasons which are not aligned with the law and norm.
3. Deliverable of Manuscript and Other Materials
- The Contributor/Author shall deliver their manuscript using the provided and acceptable format (doc. Or docx) in the assigned date as well as author copyright document signed.
- Inability delivering the manuscript in the stated date and format will affecting the publication process thus, The Publisher have the rights to reject the manuscript and terminate the letter of acceptance or letter of offerings
- Author is responsible to deliver the manuscript using the provided format. Note: All of the figures, tables, illustrations, or any other materials that will be inserted in the manuscript need to be in high quality
- Should the author decided to alter the manuscript format, the fee will be charged and bore by authors
The Author give “Yayasan Sinergi Riset dan Edukasi” (here forth known as RSF Press) the unlimited right to publish the contribution identified above, without any restraints, in any form, at any time, directly or through others, to reproduce, transmit, archive, lease/lend, sell and distribute the contribution or parts thereof individually or together with other works in any language, revision and version (digital and hard), including reprints, translations, photographic reproductions, microform, audiograms, videograms, electronic form (offline, online), or any other reproductions of similar nature, including publication in the aforementioned book or any other book, as well as, the usage for advertising purposes. RSF Press will ensure that the Author’s name(s) is/are always clearly associated with the manuscript, and the publishers will not make any substantial change to the manuscript without consulting the author and ask for their consent. RSF Press is also entitled to carry out editorial changes in the contribution with the sole purpose of enhancing the overall organization and form of the contribution.
The Author retains the rights to publish the contribution in his/her own web site and thesis, in his/her employer’s web site and to publish a similar or revised version elsewhere, as long as it is clearly stated that the contribution was presented first RSF Press and the corresponding DOI is associated with the contribution.