IMANUEL, G.; WIRAWAN, C. Service Quality Improvement Effort (An Indonesian Restaurant Empirical Fact). RSF Conference Series: Engineering and Technology, [S. l.], v. 2, n. 1, p. 66–73, 2022. DOI: 10.31098/cset.v2i1.505. Disponível em: https://proceeding.researchsynergypress.com/index.php/cset/article/view/505. Acesso em: 29 mar. 2024.